Services and Scope
VPNPart provides subscription-based network acceleration for cross-border access, using IEPL dedicated lines, relay routes, and direct connections to support access to international websites. The service covers 120+ countries and 220+ routes, and supports Windows / macOS / iOS / Android / Linux. The user panel shows the currently available routes and client access options.
A subscription provides network connectivity only. It does not include accounts, membership benefits, or content licenses for third-party websites or apps. Regional rules, account eligibility, and usage conditions for third-party services are determined by their providers. A successful connection does not grant eligibility to use those services.
Account and Subscription Rules
No email address is required; an account can be created with a username and password. Users must keep their login details and personal subscription link secure. Do not publish or resell a subscription, or share an account or subscription with others. If information is exposed or unusual activity is detected, update the relevant credentials in the panel and submit a support ticket.
There is no limit on the number of devices online at the same time. This applies to the account holder's personal devices and does not permit account sharing among multiple people or providing proxy services to others. Users are responsible for activity on their accounts. When addressing unusual activity, VPNPart considers the specific conduct and does not treat a person's use across multiple devices alone as a violation.
Monthly subscription data resets each month on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages remain available until used and do not expire. See the Plans page for prices and data allowances, and check the selected plan and order details before payment. Clients and personal subscriptions are available through the user panel after login.
Compliant Use
Users must comply with the laws and regulations applicable in their location and to their activities, and must not use this service for unlawful purposes. The service may not be used to carry out network attacks, malicious scanning, malware distribution, data theft, fraud, harassment, or violations of others' lawful rights and interests.
Users must not disrupt route operations, damage client or panel functions, or affect other users' normal connections through automated abuse or similar conduct. Use of third-party websites and apps must also comply with their terms of service. VPNPart's network connectivity does not replace the user's responsibility to assess the legality of their purpose and conduct.
Service Availability and Liability
Connection quality depends on the local network, carrier routing, exit region, destination website, and device settings. Route maintenance, upstream network failures, or changes to third-party services may cause temporary interruptions. VPNPart does not guarantee that every route will connect in every environment or that third-party platforms will remain continuously accessible.
If you encounter a problem, first consult the Troubleshooting Guide, then submit a support ticket with the issue, platform, and route details. Do not submit your password or full subscription link. This service is not responsible for content or transactions provided independently by third parties. Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law.
Refund Policy
You may request a full refund for any reason within 30 days of your first payment. A connection issue is not required to make a request. Sign in to the user panel and use the support ticket portal to let us know you want a refund and provide the relevant order details so we can verify the account and payment record.
Supported payment methods are Alipay / WeChat / USDT. Order verification and follow-up arrangements for refunds are handled through support tickets. Do not post payment information on public pages. The time it takes for a refund to arrive depends on the payment channel; no fixed arrival time is promised in these terms. Once a refund is completed, the corresponding paid benefits will be adjusted accordingly.
Account Termination and Changes to These Terms
For unlawful use, resale or sharing, attacks on the service, or other violations of these terms, VPNPart may suspend relevant features or terminate account access based on the risk involved. Users who disagree with this action may explain their position through a support ticket. Such action does not affect rights available under applicable law or applicable refund commitments.
Changes to these terms will be published on this page, and the updated month at the top of the page will be changed. Important changes affecting account use may also be announced through the user panel. Users should review the updated terms before continuing to use the service. If you have questions about a change or do not agree to continue using the service, contact support through a ticket to discuss next steps.